If you need to report a lost or stolen Visa Debit Card, please call 800-417-8715.


If you are responding to a call from our Fraud Department, please call 1-866-750-9107. Please make sure to provide your case number when calling.

We encourage you to download the CardValet app where you can control your debit cards. Turn them on or off if you misplace them or if they are stolen. It’s free and you control the security.

Watch a short video on CardValet – where you control your debit card.

Card Valet

Pioneer Card Control
Instant Issue Debit Card
Mobile Banking
Apply for a Mortgage