Pioneer Bank - 24 Hour Phone Banking

24 Hour Phone Banking

Around the clock access, every day of the year:

  • Current balance information
  • Interest information
  • Most recent deposits
  • Most recent withdrawals
  • Last five (5) checks to clear your checking or money market account
  • Maturity information on your Certificate of Deposit or IRA
  • Transfer funds
  • Privacy and convenience, call from anywhere
  • Free service, absolutely no charge, not matter how often you use it
  • No waiting, your call immediately goes to the information you request

 

All you need:

  • A touch-tone phone
  • Your account number
  • The last four digits of your Social Security number

Simply call your location's 24-hour phone banking services line and a recorded message will help you every step of the way. You will be prompted to enter your account number. If you need account number assistance, contact your local branch. Next, you will be asked to enter your PIN (Personal Identification Number). The first time you call you will be asked to enter the last four digits of your Social Security number (this must be the primary SS# that is listed on the account signature card). Then, you will be asked to enter a permanent four digit PIN number of your choice. You may want to use the same PIN for all your accounts. You are the only person who knows your PIN, so please keep it secure.

Below is the list of available options when you call:

INQUIRE ON ACCOUNT Press 1    
Checking and Money Market   Press 1  
Current Balance     Press 1
Verify Deposits     Press 2
Verify Check Withdrawals     Press 3
Specific Check Information     Press 4
Verify Withdrawals     Press 5
Interest Earned     Press 6
Savings   Press 2  
Current Balance     Press 1
Verify Deposits     Press 2
Verify Withdrawals     Press 3
Interest Earned     Press 4
Certificates of Deposit or IRA   Press 3  
Current Balance     Press 1
Interest Earned     Press 2
Rate and Maturity Date     Press 3
Consumer or Installment Loan   Press 4  
Commercial Loan   Press 5  
TRANSFER FUNDS Press 2    
Transfer from Checking     Press 1
Transfer from Savings     Press 2
PIN NUMBER CHANGES Press 3    
Checking or Money Market     Press 1
Savings     Press 2
Certificate of Deposit or IRA     Press 3
Consumer or Installment Loan     Press 4
Commercial Loan     Press 5

 

 

Free Checking

Really, there is such a thing. .

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STAY SECURE

Simple steps for protecting your identity.