Around the clock access, every day of the year

  • Current balance information
  • Interest information
  • Most recent deposits
  • Most recent withdrawals
  • Last five (5) checks to clear your checking or money market account
  • Maturity information on your Certificate of Deposit or IRA
  • Transfer funds
  • Privacy and convenience, call from anywhere
  • Free service, absolutely no charge, not matter how often you use it
  • No waiting, your call immediately goes to the information you request

All you need:

  • A touch-tone phone
  • Your account number
  • The last four digits of your Social Security number

Simply call your location’s 24-hour phone banking services line and a recorded message will help you every step of the way. You will be prompted to enter your account number. If you need account number assistance, contact your local branch. Next, you will be asked to enter your PIN (Personal Identification Number). The first time you call you will be asked to enter the last four digits of your Social Security number (this must be the primary SS# that is listed on the account signature card). Then, you will be asked to enter a permanent four digit PIN number of your choice. You may want to use the same PIN for all your accounts. You are the only person who knows your PIN, so please keep it secure.

Learn more about CardValet
Mobile Banking
Instant Issue Debit Card
eStatements
Free Bill Pay
Apply for a Mortgage
INQUIRE ON ACCOUNT Press 1
Checking and Money Market Press 1
Current Balance Press 1
Verify Deposits Press 2
Verify Check Withdrawals Press 3
Specific Check Information Press 4
Verify Withdrawals Press 5
Interest Earned Press 6
Savings Press 2
Current Balance Press 1
Verify Deposits Press 2
Verify Withdrawals Press 3
Interest Earned Press 4
Certificates of Deposit or IRA Press 3
Current Balance Press 1
Interest Earned Press 2
Rate and Maturity Date Press 3
Consumer or Installment Loan Press 4
Commercial Loan Press 5
TRANSFER FUNDS Press 2
Transfer from Checking Press 1
Transfer from Savings Press 2
PIN NUMBER CHANGES Press 3
Checking or Money Market Press 1
Savings Press 2
Certificate of Deposit or IRA Press 3
Consumer or Installment Loan Press 4
Commercial Loan Press 5

Choose your location’s 24 Hour Phone Banking Service phone number below:

Alamogordo
(575) 439-6058

Carlsbad
(575) 885-7471

Hobbs
(575) 391-5845

Las Cruces
(575) 532-7575

Roswell
(575) 627-4400

Ruidoso
(575) 258-6522