A strong and genuine belief in customer service is what fuels Pioneer Bank. Referrals from previous bank customers and local real estate professionals have always delivered the majority of Pioneer Bank’s production.
Buying a home is one of the largest, most complicated financial decisions you will ever make. It is important to take the time to meet with a local person, who knows the local market and can discuss your options with you.
Sure, the big guys have the marketing dollars to entice you, but when it really comes down to your out-of-pocket cost, interest rate, and monthly mortgage payment, are they providing you with the best service and lowest rate?
We invite you to visit one of our qualified mortgage lenders to compare the true cost – we may just surprise you!
You can direct any complaints or inquiries to
P.O. Box 4020
Roswell, NM 88202
or by phone 800-624-5200
You can also contact us online. You will receive an acknowledgement within 1 business day of receipt.
Within 30 to 45 days, any corrective action will be made and notification will be sent to you.
HUD’S toll free number 800-569-4287
Homeownership counselors at www.hud.gov
Counseling organizations at www.consumerfinance.gov/mortgagehelp/